Depositing cryptocurrency involves transferring digital assets from an external wallet or exchange platform into your OKX account. This guide provides a step-by-step walkthrough for depositing Bitcoin (BTC) as an example, but the process applies similarly to other supported cryptocurrencies.
Step-by-Step Deposit Process
Step 1: Generate Your Deposit Address
- Log in to your OKX account via the OKX official website.
- Navigate to Assets > Deposit.
Select:
- Cryptocurrency (e.g., BTC)
- Network (ensure it matches the withdrawal platform's supported chain)
- Copy the generated deposit address or scan the QR code.
👉 Need help choosing the right network?
Step 2: Initiate Withdrawal from External Platform
- Open your external wallet/exchange (e.g., Coinbase, Trust Wallet).
Go to Send/Withdraw and:
- Select the same cryptocurrency and network (e.g., BTC-Bitcoin).
- Paste the OKX deposit address.
- Enter the amount and confirm transaction fees.
- Double-check all details before confirming the transaction.
⚠️ Critical Reminder:
Mismatched networks (e.g., sending BTC via ERC-20) will result in permanent asset loss.
Step 3: Confirm Deposit Completion
- Processing time varies based on network congestion (typically 10–60 minutes for BTC).
Track the status via:
- Deposit History in OKX.
- Blockchain explorer using the transaction ID (TXID).
Key Considerations Before Depositing
| Factor | Details |
|---|---|
| Coin/Network Match | Only send the exact cryptocurrency and network selected during address generation. |
| Minimum Deposit | Some coins require a minimum amount (e.g., 0.001 BTC). Smaller deposits won’t credit. |
| Tag/Memo | Required for XRP, XLM, etc. (e.g., "123456"). Omission causes loss of funds. |
👉 View full list of supported networks
Frequently Asked Questions (FAQ)
1. Why hasn’t my deposit arrived?
- Pending confirmations: Check the TXID in a blockchain explorer.
- Wrong network: Contact OKX support immediately if sent via an unsupported chain.
2. Can I cancel a deposit?
No. Blockchain transactions are irreversible once broadcasted.
3. Are there deposit fees?
OKX doesn’t charge fees, but network/gas fees apply (set by the sending platform).
4. How long do deposits take?
- Bitcoin: ~30 minutes (6 confirmations).
- Ethereum: ~5 minutes (12+ confirmations for ERC-20 tokens).
5. What if I sent the wrong coin?
Only deposits matching the selected currency/network can be recovered. Contact support with TXID details.
Post-Deposit Next Steps
After successful deposit:
- Trade via Spot, Futures, or Earn products.
- Enable Price Alerts for market opportunities.
Always verify deposit addresses twice to avoid errors. For further assistance, visit OKX’s 24/7 Help Center.