General Questions
What Exactly Is Bitcoin?
Bitcoin represents a potential candidate for becoming the next global currency in the digital age. At its core, it operates using blockchain technology—a decentralized system that relies on cryptography and a worldwide network of computers to verify transactions.
How to Choose/Install a Cryptocurrency Wallet?
Cryptocurrency wallets come in two main types: hot wallets (online) and cold wallets (offline). Most users opt for hot wallets due to their convenience. Always select wallets from reputable providers. For trusted recommendations and installation guides, refer to our official website's wallet resources.
Who Determines Bitcoin's Price?
Bitcoin's price fluctuates constantly based on market demand. It's traded 24/7 across global cryptocurrency exchanges, where supply and demand dynamics set the value.
Why Are There So Many Scams in Cryptocurrency?
Irreversible blockchain transactions make the space attractive to fraudsters. Criminals often lure victims with fake investment schemes or stories, convincing them to transfer assets (crypto or fiat). Once funds are sent, scammers disappear. Always verify counterparties before transacting.
👉 Learn how to spot crypto scams
Transaction FAQs
How Do I Buy Cryptocurrency?
In face-to-face transactions:
- Pay cash and confirm the amount
- We transfer crypto to your wallet address
- You receive a receipt as proof
Is ID Verification Required?
- Transactions < HKD 120,000: No ID needed
- Transactions ≥ HKD 120,000: Provide Hong Kong ID/valid passport + recent (2-month) proof of address
How Long Until I Receive My Crypto?
Depends on blockchain network congestion:
- Typical confirmation: 5-20 minutes
- During high traffic: Several hours possible
What If Bitcoin's Price Rises Later?
You can:
- Sell back to us at current rates
- Trade on any cryptocurrency exchange
👉 Compare crypto exchange rates
Accepted Payment Methods?
Cash only—we don't process bank transfers or digital payments.
Why Choose One Satoshi?
- Lowest bitcoin prices vs. competitors (e.g., Bitcoin ATMs charging ~10% fees)
- Face-to-face service with expert support
- No hidden sending fees
Is Buying Crypto Legal in Hong Kong?
Absolutely—as long as funds come from legitimate sources. Review our AML/compliance policies for details.
Do I Need an Account With Your Company?
No. Cryptocurrency goes directly to your personal wallet/exchange—we never custody client assets.
FAQ Section
Can I buy small amounts of bitcoin?
Yes! We support transactions of any size, from fractions of bitcoin upwards.
What makes bitcoin valuable?
Its scarcity (capped at 21 million coins), decentralization, and growing adoption as digital gold drive value.
How do I store bitcoin safely?
Use hardware wallets for large holdings and enable 2FA on software wallets. Never share private keys.
Are transactions anonymous?
Blockchain is pseudonymous—transactions are public but wallet owners aren't automatically identified.
What if I send crypto to the wrong address?
Unfortunately, blockchain transactions can't be reversed. Always double-check addresses before sending.
How do you set your exchange rates?
Rates reflect real-time market prices with competitive spreads for fair valuation.