Introduction
Trading bots automate cryptocurrency trading, but technical issues can arise. This comprehensive guide covers common problems and solutions to keep your bot running smoothly.
Key Areas to Check When Troubleshooting
1. Verify Your Subscription Status
- Ensure you have an active Cryptohopper subscription
- Confirm the subscription is properly assigned to your bot
- Remember: Each subscription supports one live trading bot template
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2. Bot Activation Settings
Check three critical toggle switches on your Dashboard:
- Main Bot Toggle - Enables/disables all bot functionality
- Buying Toggle - Controls automatic purchase execution
- Selling Toggle - Manages automatic position closing
3. API Key Configuration
- Verify exchange API keys have proper permissions
- Ensure keys aren't expired or revoked
- Confirm IP whitelisting is disabled if applicable
Common API errors include:
- Invalid credentials
- Insufficient permissions
- Whitelist violations
4. Account Funds Verification
Monitor two key metrics:
| Fund Type | Location | Importance |
|---|---|---|
| Exchange Assets | Dashboard Top Section | Shows tradable balance |
| Current Assets | Dashboard Bottom | Detailed asset breakdown |
Ensure sufficient quote currency for trading operations.
Analyzing Bot Output
The Output section provides real-time feedback about your bot's operations. Common scenarios include:
- Maximum positions reached
- Investment limits exceeded
- Exchange connectivity issues
👉 Learn advanced bot configuration techniques
Common Error Messages and Solutions
Insufficient Funds Errors
| Error Type | Solution |
|---|---|
| "Insufficient funds" | Add more quote currency |
| "Dust trade disallowed" | Enable Wallet Scrubber |
| "Quantity too low" | Increase minimum trade amount |
Exchange-Specific Issues
- KuCoin: Verify trade permissions in API settings
- Coinbase Pro: Use limit orders for restricted pairs
- Kraken: Maintain minimum $25 trade amounts
- Bittrex: Complete KYC verification
Technical Errors
ERROR GET https://api.bitvavo.com/v2/balanceSolution: Typically temporary - wait or renew API keys
FAQ Section
Q: Why isn't my bot placing trades?
A: Check the three main toggle switches first - ensure bot, buying, and selling are all enabled.
Q: How do I resolve API connection issues?
A: Create new API keys with proper permissions and disable IP whitelisting.
Q: What does "invalid market" mean?
A: The selected trading pair may be discontinued or temporarily unavailable.
Q: How much should I invest per trade?
A: Minimum recommendations:
- $11+ for USDT pairs
- 0.0011+ BTC for Bitcoin pairs
- $25+ for Kraken trades
Best Practices for Stable Operation
- Regularly monitor your Dashboard
- Maintain sufficient quote currency
- Keep API keys updated
- Review error logs promptly
- Adjust trade amounts to exchange minimums
For persistent issues, contact Cryptohopper support with detailed error messages and your configuration details.