Gate.io Transfer Guide: How to Deposit and Withdraw Memo/Tag Required Cryptocurrencies

Understanding Memo/Tag Requirements

Certain cryptocurrencies require additional identification details during transfers. These include:

• Key Memo/Tag Coins:

  • MOBI
  • XLM (Stellar Lumens)
  • BTS (BitShares)
  • GXS
  • EOS
  • XRP (Ripple)

👉 Master crypto transfers with these essential tips

Why It Matters:
Omitting Memo/Tag during deposits may result in funds not being credited to your account. Always verify whether the receiving platform mandates this field.

Step-by-Step Transfer Instructions

Mobile App Procedures

Depositing XLM (Example)

1. Sender Side (Wallet.io):

   • Locate XLM in your wallet.

   • Select "Transfer" and enter:

     • Gate.io's XLM deposit address
     • Exact Memo from Gate.io
     • Transfer amount
   • Confirm transaction.

2. Receiver Side (Gate.io):

   • Navigate to Wallet > Spot Account > XLM > Deposit.
   • Copy the provided address and Memo.
   • Track progress via "Deposit History."

Withdrawing XLM (Example)

• Paste the recipient's wallet address.
• Critical: Enter their required Memo in the "Note" field (never check "Don’t use note").
• Verify all details before submission.

Web Platform Procedures

Depositing via Web

1. Sender (Wallet.io Web):

   • Add XLM to your dashboard.

   • Initiate transfer with:

     • Gate.io deposit address + Memo
     • Amount
   • Authorize transaction.

2. Gate.io Web:

   • Access "Account Management" > "Deposit/Withdrawal."
   • Locate XLM deposit address/Memo under "Deposit."

Withdrawing via Web

• Select "Withdraw to Wallet Address."

• Input:

  • Destination address
  • Memo (under "Tag" field)
  • Amount
• Confirm via email/2FA.

Critical Reminders

1. Memo/Tag Field Usage:

   • Web: Always use "Tag" field.
   • App: Input under "Note."

2. Troubleshooting:

   • For missing Memo deposits, submit a support ticket with:

     • Account ID
     • Transaction screenshot
     • Correct Memo
     • TX Hash (text format)

3. Security Check:

   • Double-check addresses and Memos—transactions are irreversible.

👉 Avoid transfer mistakes with this checklist

FAQ Section

Q1: What happens if I forget the Memo?
A: Funds may be recoverable by providing transaction proof and correct Memo via support ticket.

Q2: Are all cryptocurrencies Memo-dependent?
A: No, only specific chains like XRP/XLM require this. Always check coin requirements.

Q3: Can I use the same Memo for multiple deposits?
A: Yes, unless the receiving platform specifies otherwise.

Q4: How long do Memo transactions take?
A: Similar to regular transfers—usually within minutes if network congestion is low.

Q5: Is the Memo case-sensitive?
A: Typically yes. Input it exactly as provided by the recipient.

Q6: Where do I find Gate.io’s Memo for deposits?
A: Always visible in the deposit section for supported coins.

Pro Tip: Bookmark this guide for future reference. Consistent accuracy ensures seamless crypto transactions.